Terms & Policies

Terms & Policies

Welcome to our Olympiabeautystore web site (“olympiabeautystore.com” or “Site”). Olympiabeautystore.com ( provides the services available on the Site to you subject to the following terms and conditions (the “Terms and Conditions”).
By accessing or using the Sites, you are acknowledging that you have read, understand, and agree to be bound by these terms and conditions.

Olympiabeautystore reserves the right to update or modify these terms and conditions at any time. When changes are made, we will make the revised version available on this webpage, and will update the date above. For this reason, we encourage you to review these terms and conditions whenever you purchase products from Olympiabeautystore or otherwise use the Sites.


All content included on this site, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Olympiabeautystore and protected by international copyright laws. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.


Olympiabeautystore attempts to be as accurate as possible. However, Olympiabeautystore does not warrant that descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
Despite our best efforts, a small number of items in our catalogue maybe mispriced, either in print, email or on the website. Rest assured, however, that we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. Excludes Sale purchases. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation to give you the opportunity to replace if you are unhappy to purchase at the higher price.
We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the merchandise on delivery.
We are not responsible for the content of any off-website pages or any other websites linked to or from this website.
We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.


An automatic acknowledgement by way of email will be sent to you upon receipt of the order. This is NOT a confirmation of approval. All orders pass through a security screening process.
We will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed including VAT.
If an item is out of stock, we will contact you to let you know approximately when the item will be available or to suggest an alternative. Although we try to have the item in stock at all times, it is not always possible.
Online purchases from olympiabeautystore.com can only be made by those persons over the age of 18. If we discover that an order has been placed by a person under this age, we reserve the right to cancel the order and refund any payments made.
You are able to correct errors on your order up to the point at which you click on ‘submit order’ on the final page of our ordering process.If your order has been dispatched, and you have recognised an error in your delivery address, please email customer@olympiabeautystore.com. If your order has left our warehouses , unfortunately this is out of Olympiabeautystore’s control, and whilst we will attempt to rectify this for you, we cannot be held accountable for any incorrect information supplied at the checkout by the customer.
In the event that you wish to cancel your order, We are able to cancel an order within 2 hours of placing an order, please contact customer care. We cannot guarantee that we will be in the position to cancel your order before dispatch. If this is the case please refer to our Returns section.


Payment can be made by any of the following methods: Paypal
Fraud Protection Program: As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorised or illegal activity. Olympiabeautystore reserves the right to refuse to process an order due to suspected fraud or unauthorised or illegal activity. If such is the case, Olympiabeautystore may reject your order or our Customer Care department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorised or illegal activity.


We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and Bank holidays.
If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address.
Import Taxes: International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from olympiabeautystore.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Customs policies vary widely from country to country, so please contact your local customs office for more information.


The products and services available on the Olympiabeautystore.com , including any samples may provide to you, are for personal use only.
All of the products purchased from the Olympiabeautystore.com should be used in accordance with the product’s instructions, precautions and guidelines. The statements made about products on the Sites are for informational purposes.
All of the products purchased from the Olympiabeautystore.com should be used in accordance with the product’s instructions, precautions and guidelines. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease.


please contact us at Customer Care within 14 days of receipt of your parcel, and our customer service team will be pleased to assist you by raising a returns on your order for the item(s) being returned. Please ensure that you have your order reference number ready when contacting us.
Items must be returned in unused, unopened, undamaged condition in its original packaging (where packaging is applicable). Unfortunately we won’t be able to accept items that don’t meet these criteria or without prior authorization.
Original shipping charges and taxes (23% VAT) are non-refundable. The cost of and safe return of the goods is the responsibility of the customer. You are advised to obtain a proof of postage from the post office. We are not responsible for the loss of any items during transit for any returned items.


In the unfortunate event of any faulty goods being received, please contact us immediately to arrange the return of the goods.
Any reasonable postage costs incurred in the return of faulty goods will be refunded. Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.
We cannot be held liable for goods lost in transit whilst being returned to us, in this event you must obtain compensation from the postal service involved.
We recommend that goods are returned by Recorded Delivery to ensure signed receipt.


Olympiabeautystore makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Olympiabeautystore will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


If you wish to contact us to complain about any matter in regard to the merchandise, please email us at customer@olympiabeautystore.com or write to us at:


2nd floor Tower Business Centre
Tower Street